Localization Quality Manager

FULL-TIME | CHINA/VIETNAM

We are currently hiring an experienced Localization Quality Manager. The successful candidate will be responsible for managing our internal quality control process with a focus on quality checks, recruiting new linguists, evaluating current resources as well as process optimization.

Your Skills and Experience

• 3+ years of experience working in a similar quality control position within a multilingual localization company.
• Strong process and time management skills.
• Excellent knowledge of industry-standard localization tools and processes (Memsource, MemoQ, Crowdin, etc.).
• Experience in recruiting and managing freelance translators is desirable.
• Ability to work under pressure in a deadline-driven environment.
• Strong interpersonal and cross-team collaboration skills.
• Excellent level of written and spoken English required.
• Excellent computer knowledge, esp. in MS Excel.
• Experience in managing video game LQA projects would be an advantage.

Good to have

• Chinese native who is born and raised in mainland China. 
• Good knowledge of the Korean language.
• Good understanding of various text file formats.
• Video game translation experience
• Other foreign languages is a plus

Duties and Responsibilities

• Manage and improve the quality control process.
• Set goals and metrics, and report on quality control results continuously.
• Recruit, evaluate and train new resources in different languages.
• Continue the development of our proofreading team.
• Create and update onboarding material.
• Welcome and onboard new linguists.
• Receive and archive supplier invoices.
• Communicate invoice related issues with suppliers and account departments.
• Provide timely responses and actions to customer and colleague requests.
• Communicate quality concerns with stakeholders.
• Assist on localization projects during high demand.