Quality Specialist (Simplified Chinese)

Full-time | REMOTE

The Quality Specialist will be primarily responsible for setting quality benchmarks for a Simplified Chinese and performing proofreading and quality assessment tasks to ensure translators are attaining the required quality standards for this language. Additionally, this role will support the Quality and Vendor Manager in testing for new linguists and assessing client feedback.

Roles & Responsibilities

  • Recruitment of new freelance linguists
  • Assist with identifying local market recruitment sources
  • Attend interviews where necessary
  • Provide and grade tests for potential candidates
  • Quality Assessment
  • Carry out linguistic assessments where required
  • Summarise and provide feedback to Quality and Vendor Manager and Project Managers
  • Provide language specific training to linguists where required
  • Monitor and assess intern performance (where applicable)
  • Translation, Proofreading, Translation (TQA) and Language Quality Assessment (LQA) as required.
  • Quality Complaints Process
  • Assess client feedback and provide input for Root Cause Analysis reports
  • Attend language calls where necessary as language expert

Requirements

  • 5 years experience as Translator and/or Proofreader
  • At least 1 year experience in Gaming sector
  • Excellent knowledge of industry-standard localization tools and processes (Memsource, MemoQ, Crowdin, etc.).
  • Strong time management skills.
  • Ability to work under pressure in a deadline-driven environment.
  • Strong interpersonal and cross-team collaboration skills.
  • Excellent level of written and spoken Simplified Chinese required.
  • Excellent IT knowledge, esp. in MS Excel.
  • Experience in assessing freelance translator quality is desirable.
  • Excellent knowledge of English and/or Japanese and/or Korean